Predstavništvo Evropske Unije u BiH zapošljava na poziciji: Digital Media Officer

Reference no.: LC2020/03

(Starting salary: 3,079.00BAM including income tax)
Positions available: ASAP
Please send your application and supporting documents to with subject “Application Ref. No LC2020/03- Digital Media Officer”.

The package should include a cover letter and a detailed CV in English using the ‘European Curriculum Vitae Format’ (available on our website ttp://

Deadline for application: 09 August 2020.

The EUSR will not supply additional information or discuss the selection procedure by telephone. Please address any queries concerning this procedure to

Please note that only shortlisted candidates will be contacted.

Note: Due to current global COVID-19 situation short-listed candidates will be asked to do an online written test. Candidates selected for interview will have online video interview (via Zoom). EUSR reserves the right to follow up with a face-to-face interview with prospective candidate.


Terms of Reference
Position Title: Digital Media Officer
Position reference number: LC2020/03
Direct Supervisor: EUSR Head of Communications
Duty Station: Sarajevo
Salary grade: LSG Grade II
The Digital Media Officer reports to the EUSR Head of Communications, and will contribute to the EUSR’s overall external communication capacities as a member of the EUSR

Communication Team.

The Officer will possess prior professional experience in social media communications and liaising with external contractors on the social/digital media products and placement. The Officer will be required to organise virtual discussions/interactive events. The incumbent will have a thorough understanding of the BiH media landscape and outlets, including online media.

He/she will have a good understanding of the European Union and its policy towards BiH.

Note: The EUSR role and office organization will evolve in accordance with decisions of the EU and the EUSR in relation to the mandate tasks to be performed. This Terms of Reference reflects the current mandate and organisational needs allotted to the EUSR. This situation may change/evolve in the course of the EUSR’s presence in Bosnia and Herzegovina and therefore the appointed candidate should be willing to accept additional related duties and responsibilities as reasonably requested by the Head of Communications.

Typical Duties and Responsibilities

 Manage day-to-day all EUD/EUSR social media accounts in both BHS and ENG
(Twitter, Facebook, lnstagram, You Tube, …), including posting and
 Monitor and evaluate social media metrics, proposing necessary adjustments to
ensure audience expansion, increase in engagement and influence;
 Keep up-to-date on communications and digital industry standards and trends to
support all virtual COMMs activities (LIVE streamed events, webinars, conference,
secure multiple-location meetings, etc.) and have in-depth understanding of the
Gen-Z digital preferences/ habits
 Coordinate internally to ensure promotion of the wide range of EU-funded projects, initiatives and activities in BiH on social media platforms;
 Write, edit and translate written materials and social medial web content with a focus on storytelling in the reader appealing style and in creative formats (from infographics to video scripts, interviews, etc.)
 Manage relevant COMMs projects and contracts, including drafting terms of
references, project plans and timelines, as well as risk and budget management, and
contractor coordination;
 Together with the team, develop and implement the editorial calendar containing
plans and maps inspiring stories and strategic messages towards internal and
external audiences;
 Contribute to the COMM’s forward planning, reporting and analysis;
 Draft press materials,
 Cover the events as required.
 Carry out other duties as may be required

Professional Requirements/Qualification

 University degree in relevant subject
 Minimum 4 (four) years of relevant professional experience
 Excellent writing skills — experience in writing press materials
 Strong skills working in diverse teams and across many types of organizations;
 Team-oriented; problem solver; relationship-builder; and strong inter-personalskills;
 Ability to multitask in a very fast-paced, often rapidly-changingenvironment.
 Ability to work under pressure and handle stress;

Competencies and Attributes

 Experience maintaining and managing organizational social networking accounts;
 Experience writing, editing and/or translating communication products,
 Knowledge of the European Union, institutions and the EU policies related to BiH, and the region.
 Ability to take the initiative and operate independently with a strong focus on
 Ability to work in a team setting with high sense of confidentiality and flexibility;
 Ability to operate within a fast moving environment and react appropriately to change;
 Proven skills in and knowledge of the Bosnia and Herzegovina media environment
and excellent awareness of BiH’s political environment;
 Excellent communication and reporting skills, and the ability to present information and ideas in a clear and concise manner, verbally and in writing;
 Excellent oral and written English;
 Fluent in the official languages of Bosnia and Herzegovina;
 ICT skills commensurate with the scope of the post (eg Microsoft Office software);
 Very good interpersonal skills to interact within a multicultural environment and with a wide range of external collaborators.

General condition
 Citizen of Bosnia and Herzegovina;
 The Candidate will need to be certified medically fit for employment by a competent authority/person in BiH.

More information

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