Danish Refugee Council (DRC) has been working in BIH since 1992 and closed its office in the country at the end of January 2010. In July 2018, DRC re-opened its mission responding to increasing and priority needs of refugees, migrants and asylum seekers, hereby considered Person of Concern (PoCs), in close cooperation with the BiH Authorities. More specifically, DRC BiH focuses on improving the access to primary and secondary health care, including psychosocial and mental health services to PoCs, as well as on enhancing the overall protective environment for PoCs, with particular focus on case management in SGBV and timely outreach response to the rights violations at the borders. DRC BiH has its main office in Sarajevo and the activities implemented in Una-Sana, Herzegovina- Neretva, Sarajevo Canton, Zenica-Doboj Canton, Tuzla Canton and Republic of Srpska.
Danish Refugee Council (DRC), one of the world’s leading humanitarian NGOs, is currently looking for qualified and motivated Distribution Officers (2 positions) who will contribute to provision of essential humanitarian assistance to refugees, asylum seekers and migrants in Bosnia and Herzegovina (BiH).
Duty Station:Sarajevo, Sarajevo Canton / Bihac, Una-Sana Canton, with potential field travels to the locations in BiH which host temporary reception centres and/or abound with outdoor areas in which PoCs aggregate.
Project implementation period: January – June 2021
Period of engagement: March – June 2021
Basic functions: Distribution Officer is responsible for providing timely and effective distribution of Food and NFIs for Persons of Concern, being disembarked, stranded or residing outdoors while transiting BiH. He/she is also involved in transportation, stock control, warehoousing and monitoring of commodity flow.
Reference: Distribution Officer refers to DRC Distribution Warehouse Coordinator, working in close coordination with other DRC team members.
Specific duties and responsibilities:
- Works in close coordination with other team members to ensure that core humanitarian (protection and medical) activities are in line with the specific objectives;
- Organizes tailored dispatches of Food & NFIs to emergency settings, a prescribed by a distribution plan;
- Delivers emergency non-food items and energy-saving supplies to vulnerable PoCs;
- Contributes to timely and precise database entry and reporting of all stock movements;
- Contributes to the stocks utilization and replenishment systems, as well as facilitates logistics / procurement and delivery capacity and program implementation;
- Ensures that the proper inventory of all distribution components are followed up and checked regularly;
- Logistically facilitates various transport / operational / project/ program activities;
- Reports on incidents and issues of concern targeting PoCs that are left exposed and unattended in insecure outdoor areas, ensuring effective data and information management;
- Reports on the status of commodities in various phases of the distribution process;
- Other duties, as assigned.
Qualifications & experience required
- High school degree or equivalent;
- Experience on refugee/migration related issues would be an asset
- At least 2 years of experience in working on warehousing, logistics and distribution positions in the INGOs, NGOs or private companies
- at least 1 year of experience in refugee/displacement programs or in programs targeting local socially vulnerable groups with the focus on warehouse and distribution operations;
- Willingness and availability to spend considerable work time in the field, including night shifts;
- Familiarity with inventory processes, and able to upload data into system;
- Attention to details and monitoring quality of inventory;
- Highly organized and able to store items efficiently;
- Ability to work in an international, multi-cultural and fast-paced environment as a flexible team player, and under emergency conditions;
- Fluency in spoken and written English;
- Computer literacy (Microsoft Word and Excel);
- Valid driving license, high level of professionalism evidence by clear driver’s record;
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:
- Professionalism, impact & expertise
- Humanitarian approach & the work we do
- Purpose, meaningfulness & own contribution
- Culture, values & strong leadership
- Fair compensation & continuous development
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.
More information here